privacy policy

YOURLOCALFLYER.COM privacy policy—safeguarding your privacy

Welcome to YOURLOCALFLYER.COM privacy policy. We have developed this policy as part of our commitment to protecting your privacy, while providing a valuable and personalised service. We want you to feel confident about the privacy and security of your personal information. This policy applies whether or not you choose to register for YOURLOCALFLYER.COM services.

We collect personal information about you when you register with YOURLOCALFLYER.COM and if you buy advertising products.

When you register with YOURLOCALFLYER.COM we ask you for details about yourself because we want to ensure that we give you a service that's tailored for you. We ask for as little information as possible in order to make it a quick and easy process. The information you give us isn't sold on to other companies and we have a serious and dedicated commitment to the security of your information.

What information do I give you as a user of YOURLOCALFLYER.COM ?

Registration
If you register with us, we ask you for a small amount of information. We do this so that when you return to YOURLOCALFLYER.COM , we can instantly recognise you and give you access to your address book. Details we collect may include:

• forename and surname;
• e-mail address.

During your session as a registered user we use a cookie to store an encoded version of your YOURLOCALFLYER.COM user ID so that you can access your address book. If you have cookies disabled on your browser you will not be able to use log in as a registered user.

Competitions
All our competitions and promotions are governed by specific terms and conditions. We recommend that you read these before entering.

Mobile services
When you request or use the YOURLOCALFLYER.COM mobile services we will retain your mobile phone number and details of your network operator. We require this information for the operation and billing of the mobile services. We will not use this information for any other purpose.

What information do I give you as a customer/advertiser of YOURLOCALFLYER.COM ?

Registration
Registering your company details enables us to give you private access to details we might be holding for you, like account information. We only collect the minimum information required to identify you and to ensure that we provide you with appropriate information. Details we collect may include:

• forename and surname;
• company name;
• company address;
• telephone number;
• e-mail address.

Orders
When you order an advertisement on YOURLOCALFLYER.COM we need to know a little bit about you. This enables us to process and fulfil your order, or contact you in case of a query. Details we may collect include:

• forename and surname;
• company name;
• position;
• company address;
• telephone number;
• e-mail address.

Why do you need my e-mail address?

We need your e-mail address to give you security. As a registered user, you have to enter a password to access your YOURLOCALFLYER.COM address book-no one else can access it-and if you forget your password, we can e-mail it to you. We also use your e-mail address to confirm your order details to you.

If you do not have an e-mail address or you do not wish to disclose it, we offer an alternative password retrieval process during registration.

We might also use the information you've given us to bring you important news such as functionality changes to the YOURLOCALFLYER.COM site or new services and special offers you might find valuable. This is only sent to users who have chosen to opt in when registering, and each time we e-mail you, you can choose not to be sent any further messages from us. We'll also guarantee not to "spam" you with annoying, irrelevant e-mails.

Stored information

Do you store information on my browsing activity, and can I be identified from it?

During your search session on YOURLOCALFLYER.COM we will store the location you have requested. This is to enable you to search other types of business without having to re-enter the location every time. This information is only retained while you are searching and will not be kept once you have left YOURLOCALFLYER.COM . We also collect anonymous information on your activity while logged into YOURLOCALFLYER.COM such as:

• IP address;
• browser type;
• access times;
• referring URL.

There's no way you can be identified as a result of your browsing activity on YOURLOCALFLYER.COM .

We only examine browsing activity to monitor aggregated site traffic and analyse it. This gives us information to help us improve the relevance of the services we offer you.

We may also provide anonymous statistics about users to reputable third party vendors, but these will not include details that would allow the recipient to identify you.

As an advertiser, do you store information on me?

Yes, but we only store information that we need to operate effectively, and it is stored securely in our main database.

How we use cookies

What is a cookie?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website-session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

How do you use cookies and what information do you collect about me?

Session cookies
We use temporary/session cookies in the following ways:

• within YOURLOCALFLYER.COM Search to store your locations during a search session;
• within registration to enable access to your address book.

Persistent cookies
Persistent cookies are used on YOURLOCALFLYER.COM in the following ways:

• to track aggregated usage and the number of unique, anonymous users;
• to manage advertisement serving and to ensure the same advert is not shown too frequently;
• within research surveys, to ensure you are not invited to complete a questionnaire too often or after you have already done so.

We do not link cookies to information you have provided during registration.

If you don't want a cookie to be created on your PC, web browsers like Netscape Navigator and Microsoft Internet Explorer provide the option to disable them. However, you might not be able to take advantage of the full functionality of our website if you do.

Sites linked to YOURLOCALFLYER.COM may also use cookies. Please check the individual privacy policies of such sites to find out more.

How to manage the use of cookies on our website

You can manage the cookies in the cookie folder of your browser. You can either delete cookies from your cookie folder once you have left our site, or you can set your preferences before you enter our website.

Deleting or rejecting cookies may impair your experience of our website. You may not be able to access some pages or complete some transactions securely.

Security

Is my information secure?

We follow strict security procedures as required by the UK Data Protection Act 1998. These cover the storage and disclosure of any information you've provided, and the prevention of unauthorised access.

Can anybody else who's using YOURLOCALFLYER.COM access my personal details?

No. All personal information given to YOURLOCALFLYER.COM is secured and stored away from public access.

Is my information available to any companies who partner with YOURLOCALFLYER.COM to provide products or services?

Yes, YOURLOCALFLYER.COM may use partners to ensure the effective operation of our site. These companies have access to your personal information under our strict supervision and within the requirements of the Data Protection Act.

User access

Can I access my personal information at any time?

Yes. If you want to look at or update your information, you can access all the details you provided us with when you registered. You can change or delete anything at any time.

Under the Data Protection Act 1998, you're also entitled to view any information we hold on you by paying a fee. Details on how to do this are available from us or from the Office of the Information Commissioner. If any information held is inaccurate, we'll make the necessary changes and contact you with confirmation.

Can I correct or change any details I've given to you?

Yes. You can make changes to any of the information you gave us when you registered. Just access your profile and change your details as required.

Third party links

YOURLOCALFLYER.COM contains links to other sites. We cannot assume responsibility for any other site's content or information handling practices. We encourage you to review each site's privacy policy before entering into transactions with them.

Contacting YOURLOCALFLYER.COM about this privacy policy

If you have any questions relating to this privacy policy or how we use the personal information we hold about you, please contact us on

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